Software Update and Reset for GoPro Hero 3, 3+ and 4

Update to the latest software and reset your GoPro Hero 3, Hero 3+ or Hero 4 just by using your microSD card. Simply download the file, unzip and copy to your microSD card to update and reset the software.


(files latest as of 5 April 2015).

How to Guide:

  • Download the file for your specific GoPro model (the list of files is above).
  • Insert the microSD card into your computer (using a microSD to SD adaptor or microSD to USB adaptor). NOTE: The microSD card does NOT need to be formatted, you can keep your current recordings on the card.
  • Unzip the file on your computer.
  • Copy the files to the microSD card.
    • For the GoPro Hero 3+ and Hero 4, the files need to be in a folder called “UPDATE”. Make sure you copy the folder to the card. It will not work if the files are not in the UPDATE folder.
    • For the GoPro Hero 3, the files need to be in the root directory of the card, NOT in a folder. Copy the files directly to your card, not in a folder. It will not work if the files are in a folder.
  • Eject the microSD card from your computer.
  • Insert the card into your GoPro whilst the camera is off.
  • Turn on the GoPro, it will come up with a screen saying it is updating, and turn itself off when complete.
  • Your GoPro is now reset to with the latest software version and the WiFi password is also reset to “goprohero”

68 thoughts on “Software Update and Reset for GoPro Hero 3, 3+ and 4

  1. Still the same problem with the folders. When I make a new folder called “UPDATE” with the MACOSX and the UDPATE folder, nothing happens. When I put the MACOSX and the UPDATE folder directly on the SD, it starts the Update, but it still says “Wireles settings update failed” and the WiFi password will not be reseted

        1. It appears it could perhaps be a hardware issue. I have got a GoPro that is refusing to reset the password – the same message you are encountering. Have not experienced this before. It updates software fine, but WiFi no good.

          1. I’ve got the same problem as you Owen. GoPro support said to send it back but it’s out of warranty. Did you ever figure out what the problem was? Is it the hardware?

  2. I’ve copied both folders to my sd card and inserted to the gopro3+ silver whilst off but when I turn it on I get no update, just operation as normal. The other two files will not copy to the sd card Have I missed a step?

  3. I had the same issue with the Wi-Fi update. However this was a brand new Hero3+Silver purchased in an adventure kit. After multiple attempts to update (about 10). Wi-Fi wasn’t even recognised by my iPhone5 or my Galaxy Tablet.

    During the Update, red led flashes normally for a few second, then stats flashing fasted in different patterns, then the blue led flashs along with the red flash fast together, then both stop and the message comes up that wifi failed updatee and to contact GoPro support.
    An hour was spent with support with the end result being please send your camera in.

    This is a brand new camera, so I went back to Amazon support. Ya lot of good that does. Waiting for the seller to send me an RMA.

    1. Hey Frank.

      That sucks. But at least you are getting it fixed on warranty! (guessing you can use credit card dispute or similar if they play hard? But then again, Amazon are pretty good).

      Have had a GoPro Hero 4 Silver with a similar issue: can’t connect it to any device.

      Hope you get yours sorted.

  4. Hi I had update my hero 4 silver to 3.0, possible I downgrade back to 2.0?
    Cause my hero4 silver can’t connect o any device…

  5. This fixed my HERO3+ Silver.
    It was always shutting off when trying to access via USB or WIFI.

    What broke it before was the GOPRO Android App which installed the wrong update for a HERO3 and not HERO3+.

    1. I just installed the update and the app works with the camera as long I don’t follow the instruction telling me to update it with the app. But I still have problems with t he connection when I try to charge the gopro hero 3+ black via the usb cable on my laptop. The light turns on for 5 sec and then it turns off again. If I turn on the camera it shows me the usb-symbol and it looks like it is charging, but it is actually not 🙁

  6. Hi Owen,

    firstly I commend you for replying to the many who were either successful or not.

    ‘Wireless settings update failed’ is Mr. Consistent here in all attempts. Yip I’ve formatted my sd card numerous times [even replaced with a brand spanking new one]. Hard reset H3+B etc

    The gopro functions except ‘wifi – gopro app’ is non existent.

    I even did a firmware downgrade: which updated. Then based on the update did 2 extra steps – whether correct or not… come this far so why not try 🙂

    1) Reformat sd card > copied firmware downgrade UPDATE folder in root of sd card >> inserted sd card into gopro >> started >> it updated
    2) Reformat sd card > copied firmware downgrade UPDATE folder in root of sd card >> went to H3+B_UPDATE_3.11+WIFI — UPDATE folder and copy/pasted: into UPDATE folder on sd card >> inserted sd card into gopro >> started >> it updated

    In any UPDATE scenario ‘Wireless settings update failed’

    So I think I’ll use this H3+B just as a wireless cam connected to a small selfie stick using a Nyrius Pro 🙂

    Keep up the good work.

  7. thanks man, u save my gopro.. some man sold me his gopro without giving me the wifi password, when i requesting the password he just said he’s forgot it.

  8. On gopro’s website the latest filware for hero 3+ silver is v03.02, on your site is v3.10. Is this a genuine firmware or a modified one?

  9. Can I delete all the files (firmware.bin and app.bin) that I pulled to the SD card for the update after the update is complete or do I need to leave those on the SD card?

  10. Hi Owen,
    I tried the same that Dean mentioned in february but my go pro hero3+ (silver) was updated to version 2.0. Did the full update.


  12. I was having issues getting the download to start as well. I noticed on my SD card there were two other folders that I believe were downloaded when I tried to use the App. I deleted everything from my SD card and then added the files for the update. Once I did this and put the SD card in my GoPro Hero3+ SIlver edition it started the update immediately and I was able to update the software and reset the wifi password. Hope that helps.

  13. My Hero 3 Silver will not update no matter what I try 🙁
    Neither the GoPro instructions nor the ones here, it would seem the GoPro installation gets “further” in that it seems to install it, however it keeps saying that it is at V3.0 and requires an update. Also tried it via the smartphone app but it fails when trying to apply the update.
    Frustrating – I hate being beaten by technology lol

        1. I’ve only ever dealt with one white. I’m pretty sure just used the Silver software. Either way, pretty sure you can’t brick it using the wrong firmware. Good luck!

  14. Can not update my 3+ Black. Cannot download from the GoPro site. Found your site and installed the files on the card. It will not update with the files in the root drive or in a folder

  15. After 1 week waiting for GoPro Support your video did the trick Cannot thank you enough. I am on a month diving vacation and my memories are done on my GoPro.

  16. The hero 3 black update doesn’t seem to work on my camera. Following all instructions, but it just turns on normal. Any suggestions?


  18. From a bunch of attempts I’ve only got one file from the GoPro website. Basically I think they don’t care much about the older versions. Anyway your site had just what I needed, without all the junk. Thanks a heap!

  19. Hello
    inquiring about old 3+ hero works fine owned since new but drops in and out of video when trying to film was going to give it to my son to make vids for school projects but want to make sure it works fine can you help with where to start.

  20. Hi Owen, For some reason, the update for my Hero3 doesn’t work… I’m following every step here. New microsd card, not putting the update files in any folder of the card… When I eject my GoPro and turn it on, I see that it tries to update, but after 2 seconds, its saying “Camera Update Failed” 🙁

    I’m desperate. My trip to China is in 6 days and I can’t make this camera work with the latest mobile app version…

    Please Help me !!

  21. GoPro shame on you. I try download updates from gopro website … no luck, all files don’t work, they not even say files must be in folder “UPDATE”. Without your files I will not setup again my GoPro. Thanks

  22. Question, update worked for me. I forgot my original Wifi Password. Since the update the wifi name was changed to GoProHero but the password will not work. Is there something else I should be doing? Perhaps I’m entering the wrong password yet again! Please help!!! Thanks!

  23. File worked great. Once I unzipped the file above for gopro 3+ silver, I copied the “Update” folder from within the unzipped file and it worked perfectly after multiple attempts on gopro site. Don’t rename any file, just copy the UPDATE file to camera. Thanks Owen!

  24. Just found out that when you’re updating a White edition, you have to change the names of the update in the silver 3 edition, into WD03.01 instead of .02.

    Very crazy indeed. When I wanted to update with the silverversion I got an error message, but by changing the name my gopro went into update mode.

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