These files can simply be downloaded and copied to your microSD card to reset your GoPro Hero 3+ or your GoPro Hero 3.
Files:
(Note: All GoPro Hero 3 series files are the same).
How to Guide:
- Download the file for your specific GoPro model (the list of files is below).
- Insert the microSD card into your computer (using a microSD to SD adaptor or microSD to USB adaptor). NOTE: The microSD card does NOT need to be formatted, you can keep your current recordings on the card.
- Unzip the file on your computer.
- Copy the files to the microSD card.
- For the GoPro Hero 3+, the files need to be in a folder called “UPDATE”. Make sure you copy the folder to the card. It will not work if the files are not in the UPDATE folder.
- For the GoPro Hero 3, the files need to be in the root directory of the card, NOT in a folder. Copy the files directly to your card, not in a folder. It will not work if the files are in a folder.
- Eject the microSD card from your computer.
- Insert the card into your GoPro whilst the camera is off.
- Turn on the GoPro, it will come up with a screen saying it is updating, and turn itself off when complete.
- Turn your GoPro on and connect to the WiFi using your device.
In the files, the WiFi details are:
- SSID: GoProHero
- Password: goprohero
If you want to customise the SSID and password, edit the “settings.in” file with Notepad/TextWrangler/similar. In the file you will see two lines with:
"ssid":"GoProHero",
"password":"goprohero"
– edit to your desired combination.
This guide should help people trying to:
- Reset GoPro Hero 3 WiFi password when forgot serial number.
- Reset GoPro Hero 3 WiFi password when lost serial number.
- Reset GoPro Hero 3 WiFi password when GoPro.com states invalid serial number.
- Reset GoPro Hero 3 WiFi password when “fake” serial number.
- Reseting a GoPro Hero 3 Plus (Hero 3+) with any of the issues above.
Comments (139)
This worked perfectly for myHero 3+ Black, however my Hero 3 Silver does not see the update file, and initiate the update at all. I have tried the Hero 3 file and the Hero 3+ Silver file, neither have initiated the update. I have also tried putting the files in the upate folder as well as the root of the card. No luck, maybe i have missed something, if anyone has any advice I would appreciate it.
FINALLY! Thank you!
ps:For hero3+Black users, click mode on you gopro after sd update, then go to wireless controls and press the record buttton on top. After that scroll down to GOPRO APP and your gopro will now be discoverable! hope that helps someone!
You sir are a lifesaver! Thank you for keeping this page up despite how many years ago the Hero 3+ came out, it has been extremely useful
i have try above method, but still fail to set the password for my wifi, i have fogotten the password
any other ways?
Thank you. I couldn't update my Gopro3+ until I read your blog, to put the files in the UPDATE folder.
This thing just saved my life when GoPro support refused to help me. Thank you so so much!!!
Hi. i just buy Gopro hero 3 bt 2nd hand now I trying to connect to my phone have a password for the gopro bt she forgets whay is the password now i cant connect my phone I trying to riset bt i cant dnt have big s.d card how can i rist this to change name and password
Many thanks!
You're my Hero... 3+ ;-)
Great! The files from the official gopro.com support site did not work for my GoPro 3+ Black - file name support.cmd was wrong - yours do fine now (support.11.txt)- thanks so much and have a great New Year!
Thanks a lot, you saved me !
Hi. Please help! I have tried this for hours and it will not work for me?!
No matter what I do, when turn the GoPro back on after doing all the steps it will not recognise anything and does not try even try to update?!!?!?
Please help asap. Thank you!!
Legend ! I must've tried 20 different websites, including Gopro (which 404'd me). Yours was the first to mention that you have to copy the update folder, not just the files. Worked first time !
Hey - try Notepad on Windows, or download Notepad++ or similar on Mac.
OMG. After messing around on the official GoPro site for an hour, and getting totally frustrated, you sorted it. Thankyou!!!!! Just could not get the text edit option to work on the ini file, as it would not save as an INI file again?
JOYFULL :)
Success with the Android method! We are in Japan on ski trip with a Hero 3+ with forgotten password but no PC. But one of us had an Samsung Android phone. I used online unzip tool and copied the contents to UPDATE folder and everything worked as described. Thanks OP. And thanks Google.
The micro sd card is write protected so you will need to put it in an sd card adaptor and plug that into your PC for it to work.
tHx Bro....
Having the same problem. PLEASE HELP !!!!
Mille merci pour ce tuto, j'ai pu remettre a jour mon mot de passe.
C'est tellement compliqué de trouvé ça sur les forum, y compris le site officiel!!!!
Encore merci.
JC
Worked great, bought a used Gopro and this saved me.....
i changed mine on mac using this video : https://www.youtube.com/wat...
Ah bugger. Is the SSID updating? I haven't experienced this before, or heard from other users. It usually just works, or doesn't work (i.e. won't apply the reset). Have you tried updating per my other post?
Still no luck. I've tried changing the ssid and password to a variety of things and test, testtest, like you suggested but it seems if I change anything in the settings.it the update will fail.
When I dl the update I just open the folder and double click the setting.it file and change it that way... I don't have text wrangler and obviously I don't have notes on my mac... could that be the problem?
Hi Adam. Should work fine on a Mac, these zips were created on a Mac. So the SSID reset to goprohero, but the password didn't work? Maybe try setting the SSID as "test" and password as "testtest" or similar to see if it works..
didn't not.... lol it did not work...
hello, this didn't not work for me.. I'm using a mac and there was no unzip or anything so i just copied the files over. once i put the sd card into the go pro it updated just fine and now the wifi name has been changed to goprohero, but the app won't let me use the password goprohero, if i make any changes to the setting.it file (ssid or wifi password) the update will fail. do i just need to get to a windows to use notes to make this work?
Hi dude, i have a computer but i dont have an internet conection for download the file, so i used android for download the file but its not work.
I can't download the file in hero3+ silver..
Can you fix it??
you just save my day~ thank you so much less than 2 minutes done~
FAN-TAS-TIQUE. Thank you, Thank you, Thank you, . So easy......
You need to copy files to a microSD card. You may be able to do this via an Android phone or tablet which has a microSD card slot.
I don't have a computer right now,can I reset the password with out computer?
You need to unzip it. You do not need to pay for WinZip. If you are in Windows: "To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions."
Why do the files not come up, only the winzip page do i have to pay for it to work ?
Thanks man!
Guys, although I thought by gopro 3+ is silver, but the files for Black one worked like a charm. Therefore, incase silver doesnt work, try black.
Hey, man.
I just want to thank you for this files.
I forgot the wi-fi password that I had created when I first turn the gopro on.
I was trying to get this files from Gopro support website, but the website is not working. I don't know if somebody else had the same problem, but it's impossible to get this files from there. Anyway, thanks a lot, man. Great help!
You are my HERO!!!
Thank you. Thank you. Thank you.
Garmin instructions didn't work for me, but yours did.
Thanks it works! I thought i have to add the whole folder, in stead of only the folder Update. So now it works good! thanks for the information!!! you`re my hero!
Hello,
can you please help me? im trying to change the Wifi password. I followed every step, but it didnt work. I have tried to add the files to the folders several times, but everytime I start the Go pro, nothing happens? I unpacked the file and put it in a folder who I called Update. And also put the files in the folders who where already there called Update. But nothing seems to work? Am i doing it the wrong way?
Greetings Lynnsey
Why when i insert the memory card update doesn't show up..please help
I followed the instructions carefully and step by step..
merci beaucoup ca marche nickel
Mate, you're a life-saver, thank you heaps!
Your advise worked for me thanks but I think the problem has possibly been due to a possible app upgrade as my app has not asked for a password in the past except maybe when I first downloaded it to my mobile devices when it first came out over a year ago
Did you place it in the correct folder? Can also try using a formatted microSD card.
I did it and when I put on the go pro it didn't show me the updating signal, any other way? Anything else I can do?
it won't let me drag and drop the update right to the camera (Hero 3+). anyone else have this issue? do i really need to seek a microsd reader?
Any error message? Just a few thoughts: out of space? Is the SD card on 'lock' meaning can't edit files on the card?
I can't seem to paste the UPDATE folder to my SD Card, why is that?
Hi same problem here...
Any solutions?
Thank you bro. After searching for a video on youtube and tried many times updating my hero3+ silver wifi it failed and i come accross to your blog and i simply click on the link and in seconds my wifi is working on my phone. More power and thank you again
thank you very very very very much. ive been downloading and updating many many times but its a failed. but your link to the update is very simple and it takes me only a few SECONDS to download and my wifi is FIXED and working now..thank you again
Genius! Many Thanks
Thank you so much you are my hero
Yep, here: http://om.id.au/software-up...
Try doing a full software update and wifi reset: http://om.id.au/software-up...
I've also formatted and re-formtted before each attempt, so that won't work either, still getting the same error.
Hey,
I have the same problem with a Hero 3+ Black. Even if i copy the files correctly, i still get the "wireless settings update failed". Basically, it's like this:
1. If i copy it without the "UPDATE" folder, just the 2 files in the root of SD, it won't detect any update, which is normal.
2.If i copy the whole "UPDATE" folder, it detects it ( which is normal ), but i get the error ""wireless settings update failed"" ( which is NOT normal )
I've seen multiple users had this problem, so can you please investigate and find a fix ?
Is it possible, to delete the Camera, like it's new. So that the password will be reset?
I have a 3+ Black and tried it with the correct version
Solved!
So it turns out instead of a go pro silver like i thought i had, I have a go pro black. but the colour is still silver. EVERYONE NOTE THE GO PRO BLACK IS ACTUALLY SILVER! :) all fixed now though. thanks a lot!
yes, i tried in the UPDATE folder and out.
This is interesting!
other forums suggest changing the name of the update file to 11 instead of 10. I tried this and instead of nothing happening it now reads wifi setting update failed. so at least it reads it now.
Did you put the files in a directory called "UPDATE" on your microSD card?
I haven't seen that issue before. Did you grab the correct file for your GoPro model?
Same problem,
settings.in
update.10.txt
in update folder, unzipped on the desktop, dragged onto my reformatted sd card, out of computer, into gopro hero 3+ and nothing happens, it just won't read the files :(.
I tried it several times now. But still "WiFi-Update failed".
I have Windows, do I need the "MACOSX"-Folder? When its on the SD-Card, the Update will not start. But it starts, without the Folder...
Try using a freshly formatted SD card. Also note that just unzipping the file onto the card may not work - as often if you unzip it will put the files in a folder. Just double check the instructions above with regards the folders.
I tried it a number of times and cannot get it to boot from the sd card. Files are unzipped with no changes into a folder called update on the sd. The card has heaps of other folders also. Could this stop it from booting?
My adapter had the write protection button engaged. Slid it open and it fixed my problem.
I have the same error as DJW and I am using an adapter. Any thoughts?
Possibly try a different SD card. Or format your one. Haven't seen a GoPro not react to having update files placed in the correct location on the card before - and have reset many GoPros!
yes it is on the right folder
Have you placed the update files correctly on the card?
why is mine not updating after copying the file mine is a hero 3+ i think it's silver not sure between balck and silver but i tried both and nothing happens please help
What are you using to connect the micro SD card to your computer? If using a microSD to SD card adapter, make sure it is not on write protection.
muchas gracias esta fue la unica solucion que me resulto no podia actualizar y con esta si pude y logre saber la contraseña
I downloaded the and unzipped the files but when I go to drag the files to the micro sd card, the card won't accept the files? any help?
Hello Daniel, did you find any solution about your problem? ( " wireless setting update failed") because I tried everything and doesn't work). Thanks.
You literally just saved my skin! You legend!
i had same problem here with my gopro3+ silver edition, it wont detect to any PC i think its was a small problem you better use cardreader to read your SD card and protect your gopro too
My gopro3+ black PC wont detect anymore (3 pc tested). I change sd, format, change usb cabel, battery full, insert usb kabel with/without battery but nothing. With your help i reset wifi password. Thank you! If anybody has a sollution or experiance for not detecting on PC please subscribe.
Thank you Owen! A simple but effective solution!
Everything works fine now!
Perhaps try using a microSD to USB adaptor?
What links are you using? I just checked the downloads links and all are working on my end.
When I click on any of the hero3 files it says it is unavailable?
great job !!! it takes 1 minute to do this and its all fine !!! thanks a lot man !!!
gopro3+silver
Thank you very much sir, I thought I would never connect to my gopro wifi again. Simple solution that actually worked. Thank you again and more power to you
You're a GOD! Hands up to you! Thank you so much!
Thank you
You solved my problem
I keep getting a message that the disk is write protected. I have the camera attached to the computer with the USB cable. It says to remove the write protection? How? HELP!!!!
Didn't work the first couple of times i tried but copied the files into the update folder on the sd card again, left it overnight and tried in the morning. It worked!!!! Brilliant!!!!
Thanks very much for posting this--finally I can connect to the 3+ I bought!
Thanks a million for this guide, Wouldn't of done it that easily without cha , ps u r a godsend
You are a life saver! Just bought my second hand GoPro and the owner forgot the wifi password. I spoke to so many people and they said I had no chance of being able to use it! I've been searching for a solution for hours and this is the only thing that has worked! Thank you!
Hey I have the same issue as Grace with the 'SD ERR' I've tried formatting the card numerous times, still no response though, when copying the files it comes up with update 5,6,7,8,do I copy them all? cheers
I tried connecting my SD card to the computer through a USB connector and it didnt work so I tried connecting it to the computer by having it in my gopro and using the usb cable but not when i plug it in 'SD card error' comes up and doesnt even open anymore, when it did open the other day. Why do you think its suddenly not working?
Ive tried numerous times but still not working, files are on the card but no ''updating'' when I out it back in the gopro
Worked
Haven't seen this error before. Another commenter said they had an issue, but formatted their sd card and tried again and it worked. Perhaps try this.
I have a gopro hero 3+ ....I copied the UPDATE folder onto my SD card and when turning on my gopro there was no indication an update was being made. I then reformatted my card and attempted again only to have my gopro read SD ERR. Do you have any thoughts on where I am going wrong?
I had an unable to update notice then I reformated my sd card and problem solved. Thanks for the info
thank you so much.. you're such a genius..
Any error message? Or did it boot per normal? May be worth checking if you loaded the files correctly onto the sd.
It didn't work for me? waaahhhh :(
Thanks a lot! You saved me this time.
OMG! Thank you sooooo much!!! You're a genius!!
Have you updated to the latest version firmware?
i downloaded the gopro3+ and tried it again and again but nothing changes. it still say "wireless setting update failed"
fix the other problems but i can't get the go pro update thing right, why?
its not responding when i plug it in either :'(
HELP please! i tried this and my go pro won't turn back on and my wifi on the go pro won't stop flashing? what have a done wrong?
thanks for the tip... really a big help
You are awesome man! thanks
Thank you! you are the only person Weatherby the GoPro website or YouTube or any other platform that truly explained about keeping it in a folder called update everybody has been unzipping the update folder and then dragging the files into the card thank you so much for clarifying a simple solution!
Yeah, i downloaded the gopro3+ and tried it again and again but nothing changes. it still say "wireless setting update failed".is there any other way to fix this problem?
I haven't seen this message before. Perhaps try formatting your microSD card and copy the files again. Are you also using the correct update files for your model?
What to do when it say 'wireless settings update failed' ? ive tried it a few times but it still doesnt work. please help me
What phone do you have? If you have an Android phone or tablet with a microSD slot, you may be able to download the corresponding zip file, extract on your Android device, and then copy the files required to the microSD. Essentially just use your phone/tablet to copy the files. If you have a phone with iOS, or no microSD card slot, you will need to find someone who does!
I purchased a gopro hero3+ from a freind. He moved and did not give me password to wifi. I have no p.c. to use to reaet gopro to factory settings...thus i can not use phone with it and cant connect to phone. Camera works...video, pics ect..., but now I am stuck and dont know what to do.
Glad it was helpful Ben. I felt the same way hence my zip files here!
I want to suck Owen genitals as a sign of how elated I am at being able to resolve this problem. YOU DA F**KING MAN!!!!! F**k me, I HATE GoPro the company. They left me feeling so frustrated. Download the App, download the app they kept f**king saying. F**k your App!
dude you're awesome many thanks
You should be able to perform the steps above, but instead of using a microSD adaptor, put your micro SD card in the GoPro, then used the GoPro USB cable to connect to the computer and copy the required files across. The rest of the steps should be the same.
I don't have an SD adapter and need it fixed this morning, are there any other ways like plugging the camera directly into the computer?
Copy both files. You can edit the settings.in file if you wish to change the wireless password, otherwise it will be the default (SSID GoProHero, password goprohero).
I've been trapped hours long.
Impossible to update without you,
Thanks for your immmmense help.
Greetings from Belgium
to the Micro sd card
the go pro 3 must u copy the setings that came with the download or just the file that says updates or both
You are a GOD…. Thank you
every thing works fine now
THANKS MATE! you are rocking!
Amazing solution ! Tks a lot
Hi From Portugal.
Just to say that - YOU SAVED MY DAY!
thanks for the Huge Help.
Just got my Gopro Hero 3 + Silver and i was going crazy because the last owner forgot the password!
Good Job!
You saved my day. Thanks a lot!!!!!!!!!!
Hi Kelly, haven't used SmartKey before. Did you use this to reset your GoPro WiFi password?
Thank you. I spent a lot of time trying to find a simple solution to this problem. This was by far the fastest and easiest way to connect my recently purchased, previously owned Gopro to my phone.
you save our butts ! thanks so much
I also want to reset my wifi password, but I use the SmartKey WiFi Password Recovery. It works for me. What do you think of it?
You are the best!!!!!!!!
You are a GOD.... Thank you
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